MyEPWater is your account at your fingertips

Manage your water account from anywhere, any time. MyEPWater is the official all-in-one app for managing an EPWater account, putting essential tools at customers’ fingertips in one convenient mobile experience.

With MyEPWater, customers can pay their bill, view payment history, monitor water use and set up custom alerts for leaks, billing and more, all from the convenience of their phone. The app reflects El Paso Water’s continued focus on digital transformation, using timely information to make smarter decisions and improve reliability for current customers and future generations of El Pasoans.

An all-in-one app for everyday account management

The app gives customers a quick, simple way to complete account tasks without a phone call or website visit. From their phone, users can pay their bill, view payment history, monitor their water use, get notified about water outages and set up custom alerts for leaks.

These tools ensure customers stay updated and can take action at their convenience. Payment tools, usage information and alerts are available in one place, helping customers manage their account with more confidence and fewer steps.

This new app gives customers more control and timely information while supporting EPWater’s broader goal of modernizing service delivery. By putting account management, usage insights and alerts in the palm of a customer’s hand, EPWater is simplifying the customer experience with fewer steps and greater convenience. That insight also helps teams act earlier, prioritize wisely and reduce risk, strengthening our focus on service that keeps customers top of mind.

One of the app’s key features is the ability to customize alerts. Customers can choose notifications that help them stay aware of high water use, leaks and other important account updates. Customers will also be notified about major outages in their area once they enter email or phone contacts.

By putting this information directly on a mobile device, MyEPWater helps reduce extra steps and gives customers another way to stay connected to El Paso Water when it matters most. With better visibility into usage and service updates, customers and utility teams can respond sooner, make decisions they can stand behind and reduce the chance that small issues become urgent problems.

Built for convenience, wherever customers are

For households and businesses alike, reliable access to water account information can make daily planning easier. MyEPWater gives customers the flexibility to manage payments, review account activity and monitor usage from wherever they are.

Downloading the app is simple. Follow these links to download:

•  MyEPWater_ Android
•  MyEPWater_iOS

Or customers can search “MyEPWater” in Google Play for Android devices or the App Store for iPhone, download the app to start using it and sign in with existing My Account credentials. First-time users can also register through the app to get started.

MyEPWater brings digital convenience to an essential service and demonstrates EPWater’s commitment to improving the customer experience through technology. 

Whether paying a bill, checking payment history, monitoring water use, setting up custom alerts or receiving important service updates, customers can stay connected to EPWater and manage their account with more confidence, flexibility and ease. 

Work happening today — through better information, stronger tools and proactive decisions — helps protect safe, reliable water and wastewater service for tomorrow.

Download the MyEPWater app today and start managing your account from anywhere, any time. Visit epwater.org/myepwater to learn more about the MyEPWater app.

The post MyEPWater is your account at your fingertips appeared first on El Paso Matters.